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When It's An Emergency

How to tell an urgent problem from one that can wait.

Some issues shouldn't wait for a standard appointment. Call us right away or book an Emergency Callout if you have:

  • Active leaks or flooding you can't stop at the shutoff.
  • No heat or no cooling in extreme weather.
  • A gas smell — leave the area first, then call.
  • Sparking, burning smells, or exposed wiring.

For anything involving gas, smoke, or fire, contact your utility or emergency services first. Safety comes before the repair.